United Aqua Group Development

Revolutionizing Buying Group Operations & Member Experience Through Digital Innovation.

Key Metrics

+87.12%

Increase in Website Sessions

+50%

More Link Clicks on Instagram

+530

Backlinks Gained

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UAG Case Study The Problem

The Problem

United Aqua Group (UAG), a leading buying group in the pool industry, struggled with outdated processes that were blocking its ability to manage and distribute essential financial data to its members. Their manual approach to managing this information was creating a domino effect of inefficiencies throughout the entire organization.

Manual Rebate & Stock Calculations — Rebates and stock levels were manually calculated in Excel, leading to frequent inaccuracies and inefficiencies.
Delayed Member Communication — Members were restricted to quarterly updates, leaving them without a real-time view of their financial status.
Lack of Transparency & Trust — Manual calculation errors and delayed reporting led to financial losses and decaying trust among UAG members.
Resource-Heavy Operations — The UAG staff spent excessive time on manual reporting of rebates and stocks, limiting their ability to focus on other strategic initiatives.

The Solution

To address these challenges, we developed a custom-built, real-time member dashboard, that provides instant access to critical business metrics such as stock, rebates, pricing, and membership details.

Intelligent Automation — Rebate and stock calculations were fully automated, eliminating human error, and ensuring consistent accuracy in all financial reporting.
Real-Time Data Visibility — Members could now have immediate access to rebates, ARP, and stock information, replacing manual quarterly reports.
Direct Accounting & CRM Integration – Direct synchronization with UAG’s accounting and CRM platforms to maintain up-to-date and validated financial data.
Enterprise-Grade Security — Advanced authentication and data security measures were implemented to protect sensitive financial information.
Scalable & Adaptable — Built on Node.js, React, and Vue.js, for scalability and adaptability to other buying groups’ needs.
UAG Case Study - Goal

The Strategy

Our approach was to modernize UAG’s operations by reducing manual workload, enhancing transparency, and prioritizing member satisfaction.

Custom Member Portal — Created a user-friendly interface delivering real-time financial insights into rebates, purchases, and stock levels.
Automated Processing — Eliminated manual rebate calculations through direct integration with financial systems.
Data Accuracy & Trust — Provided members with a self-service platform, rebuilding trust with verifiable data, and reducing disputes over rebate calculations.
Security & Compliance — Implemented enterprise-level security standards, protecting sensitive financial data.
UAG Case Study Results

The Impact

The implementation of the real-time member dashboard transformed UAG’s operational efficiency and member experience across the entire organization.

Key Results

Automated rebate calculations and stock tracking freed up significant internal resources and staff.
Eliminated human calculation errors, improving financial reporting and trust.
Replaced monthly delays with instant access to information.
UAG Case Study SEO Results

-90%

manual processing

100%

accuracy in invoice processing

-75%

processing time

We initially started leveraging YouTech as our marketing partner but we quickly discovered that their approach extended to development and UX. Since partnering with YouTech, we have established several practices internally which helped UAG stabilize and scale the business.

We now have an integrated marketing and development practice which allows us to consistently deliver on our strategic goals to improve the UAG business. I wanted to personally thank Wilbur, Lauren, Norris and our in-house YouTech Team; Britt and Steven. UAG thanks you for all you’ve done to get us to where we are today and I look forward to our continued partnership.

Len Fainer – Vice President – United Aqua Group
Len Fainer

Scalability & Future Expansion

This solution stands out as the industry’s first purpose-built platform for buying groups with tailored automation and transparency features. While the dashboard’s core functionalities remain the same, the system can be readily adapted for other organizations with minimal customization of data integrations and authentication processes.

Streamlined operations by reducing labor costs and eliminating redundant tasks.
Members showed increased interaction with automated alerts and updates.
Real-time access to rebates, stock, and purchases meant members no longer had to rely on outdated quarterly reports. Automated alerts kept them informed in real time, transforming member engagement and trust in UAG’s services.

$500,000+

annual cost savings

+50%

email open rates

+100%

customer satisfaction

Transparent & Flexible

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