Account Coordinator

Account Coordinator

The Account Coordinator is responsible for developing long-term relationships with your portfolio of assigned customers, connecting with key business executives and stakeholders. You will liaise between customers and our cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.

Major Responsibilities/Essential Job Functions:

Customer Relationships

  • Operate as the lead point of contact for any and all matters specific to your customers.
  • Build and maintain strong, long-lasting customer relationships
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
  • Forecast and track key account metrics
  • Identify and grow opportunities within territories and collaborate with sales team to ensure growth attainment
  • Support Project Manager accounts as needed

Marketing Experience

  • Manage the needs from our SEO Specialists, Content Writers, and PPC Specialists.
  • Monitor analytics to continually improve on-page conversion rates.
  • Knowledge of Search Engine Optimization, Paid Advertising and Digital Marketing.

Creative support and execution

  • Manage the creation of online advertising & marketing materials with internal designers.
  • Coordinate the scheduling and trafficking of advertising creative.
  • Write and edit marketing materials as needed.
  • Brand management and optimization across all platforms.
  • Develop consistent messaging and brand positioning.
  • Originate creative ideas and execute Youtech directed ideas.
  • Work on other projects as assigned by Youtech leadership.

QUALIFICATIONS

  • Bachelor’s Degree or higher.
  • 2+ years in a marketing/media setting.
  • Experience in a performance-driven setting.
  • Strong knowledge of Shopify and Abobe Creative Suite.
  • Experience in Google Analytics, Ads and Search Engine Optimization.
  • Familiarity with the latest media and advertising trends.

SKILLS

  • Basic creative writing skills
  • Outstanding written and verbal communication
  • Project management ability
  • Strong organization, multi-tasking skills and attention to detail ability
  • Analytical aptitude
  • Excel in high-pressure situations

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